Kitchen Nightmare: Gordon Ramsay meets his match in Amy Bouzaglo
GORDON Ramsay has finally met his match.
Bouzaglo and her husband Samy's restaurant was the subject of the finale of Ramsay's cable TV show, Kitchen Nightmares, which screened in the US last weekend.
What happened was beyond nuts and sent social media into meltdown as the couple swore at their staff, their customers and Ramsay threw up his hands in despair and refused to help them fix their problems.
Ramsay had turned up at the restaurant, which has a notorious reputation, only to encounter two owners prone to behaviour and tantrums that put the fiery Scotsman's in the shade.
As Amy herself says: "The customer isn't always right."
The day before the celebrity chef arrived at the restaurant for filming, in December last year, there were massive issues.
Amy was the only cooking one ticket at a time. Diners were waiting more than hour for their meals. One eventually complained and then tried to leave without paying for drinks. Amy threatened to call the police and Samy tried to physically block them from exiting.
On the day of filming, it got even more fiery, according to one diner who spoke to the Phoenix New Times.
"You could hear Amy yelling in the kitchen and Samy was running all over the dining room. Other tables were complaining and people were leaving because they were waiting so long for their food. My partner and I had reservations for 6:45. By 9:30, we still hadn't received our pizza," the New Times quoted the unnamed diner as saying.
The customer eventually approached Samy about his food's no-show, only to be told to "go f--- yourself."
And, according to the diner, it wasn't long before Amy came out to see what was happening and screamed expletives and demanded they leave. The police were then called.
Unsurprisingly, when the show aired at the weekend, the response was instantaneous.
Amy and Samy made the mistake of responding to online criticism. Reddit had a field day as online haters and the restaurant owners traded barbs.
In a surreal turn, the couple apparently took to their Facebook page to rant and rave at their critics.
But their defence quickly descended into numerous expletive-filled statuses, which only fed the fire when the posts spread online.
Each of the restaurant’s posts had received thousands of comments. Some claimed that the restaurant used photos of products not created by the bakery.
One post said (in capital letters): "I AM NOT STUPID ALL OF YOU ARE. YOU JUST DO NOT KNOW GOOD FOOD. IT IS NOT UNCOMMON TO RESELL THINGS WALMART DOES NOT MAKE THEIR ELECTRONICS OR TOYS SO LAY OFF!!!!"
By Tuesday, the comments had been deleted and the Bouzaglos were claiming their Facebook page had been hacked, reports America's ABC.
The FBI has apparently been called in.